Privacy Policy

Welcome to Eddie Bauer Store (“we,” “our,” or “us”). We are committed to protecting your privacy while providing you with high-quality fashion essentials including dresses, jeans, shorts, skirts, swimwear, and tops. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eddiesstore.com.

1. Information We Collect

We collect information to provide better services to our fashion-conscious customers:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment processors), and phone number.
• Transaction Data: Details about purchases you make through our site, including payment method and items purchased.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services, including the full URLs, clickstreams to and through our website, page response times, and download errors.

2. How We Use Your Information

We use your information to enhance your shopping experience:

• To process your transactions and deliver your fashion purchases
• To communicate with you about orders, products, services, and promotional offers
• To improve our website, products, and customer service
• To prevent fraudulent transactions and monitor against theft
• To personalize your website experience and deliver content and product offerings relevant to your interests
• To comply with legal obligations and resolve disputes

3. Data Sharing and Disclosure

We value your privacy and only share information when necessary:

• Service Providers: We share information with third parties who perform services for us, such as payment processing (Visa, MasterCard, JCB, PayPal), order fulfillment, shipping, marketing, and data analysis.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their marketing purposes.

4. International Data Transfers

As we serve customers worldwide (excluding Asia and some remote areas), your information may be transferred to and maintained on computers located outside your country where data protection laws may differ. We implement appropriate safeguards to ensure your data remains protected.

5. Data Security

We implement security measures designed to protect your information:

• All transactions are processed through PCI-DSS compliant payment gateways with 256-bit SSL encryption
• Regular security audits and vulnerability testing
• We do not store complete payment card information on our servers
• Limited access to personal information to employees who need it to perform their jobs

While we strive to protect your information, no electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information under certain circumstances.
• Objection: Object to processing of your personal information.
• Restriction: Request restriction of processing your personal information.
• Portability: Request transfer of your personal information to another party.

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience:

• Essential Cookies: Necessary for the website to function, including shopping cart and checkout processes.
• Performance Cookies: Help us understand how visitors interact with our website.
• Functionality Cookies: Remember your preferences to personalize your experience.
• Targeting Cookies: Used to deliver relevant fashion content and advertisements.

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date.

10. Contact Us