Welcome to Eddie Bauer Store! These Terms and Conditions govern your use of our website eddiesstore.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users aged 18+ or with parental consent. You agree to provide accurate information when creating accounts or making purchases.

1.2 Intellectual Property Rights

All content on our site, including text, graphics, logos, and product designs, is owned by Eddie Bauer Store or our licensors and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Products and Services

2.1 Product Descriptions

We offer high-quality apparel including dresses, jeans, shorts, skirts, swimwear, and tops. While we strive for accuracy in product descriptions and images, slight variations may occur. Colors may appear differently depending on your monitor.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Health and Safety

For hygiene reasons, swimwear with removed hygiene seals cannot be returned. Please inspect all items upon delivery.

3. Orders and Payments

3.1 Order Process

By placing an order, you make an offer to purchase under these terms. We process orders within 1-2 business days (excluding weekends/holidays) and will send confirmation emails with tracking information.

3.2 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. You represent that your payment information is accurate and authorized.

3.3 Pricing

All prices are in USD. We reserve the right to correct pricing errors and adjust prices without notice. Your order total will be confirmed before payment.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

4.2 Delivery Areas

We ship worldwide except to Asia and some remote areas. Delivery times are estimates and may vary due to customs processing.

4.3 Delivery Responsibilities

Risk of loss passes to you upon delivery. You are responsible for providing accurate shipping information. Undeliverable packages may incur additional fees.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

  • Unworn, unwashed, with tags attached
  • In original packaging
  • Accompanied by proof of purchase

5.2 Non-Returnable Items

The following cannot be returned:

  • Swimwear with removed hygiene seals
  • Items marked “Final Sale”

5.3 Return Process

  1. Email [email protected] within 15 days with order details
  2. Receive Return Merchandise Authorization (RMA) number
  3. Ship items to: Eddie Bauer Store Returns, 13213 Spanish Moss Road, Savannah, US 31419

We recommend using trackable shipping as you’re responsible until we receive the return.

5.4 Refunds and Exchanges

Refunds are processed within 5-7 business days after we receive and inspect returns, issued to your original payment method. Original shipping fees are non-refundable. For exchanges, we cover replacement shipping costs.

5.5 Damaged Items

Contact us within 48 hours of delivery with photos of damage for free return shipping and replacement.

6. User Responsibilities

  • Provide accurate account and shipping information
  • Protect your account credentials
  • Use the website lawfully and not attempt to circumvent security measures
  • Inspect products promptly upon delivery
  • Follow return procedures exactly for eligible returns

7. Limitation of Liability

Eddie Bauer Store’s liability is limited to the purchase price of products. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Delays beyond our reasonable control (e.g., natural disasters, pandemics)
  • Incorrect use or care of products

8. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website with the effective date.

10. Governing Law

These terms are governed by the laws of the State of Georgia, USA. Any disputes shall be resolved in the courts of Chatham County, Georgia.

11. Contact Information

For questions about these Terms and Conditions, please contact us at:

Eddie Bauer Store
13213 Spanish Moss Road
Savannah, US 31419
Email: [email protected]